Feedback from our Customers
Clever Devices is a NY-based market leader in technology solutions for Public Transport. This includes fixed-route, bus rapid transit, paratransit, and rail transport. For the past 30+ years, they have helped 300+ transport companies enhance mobility, operate efficiently, and reduce costs.
At Clever Devices, we supply technology to transit agencies across North America, South America, and Europe. From the largest public transport agency in the United States to small agencies, with just a few vehicles – Clever Devices’ customers come in all sizes. Bus, Rail, or Paratransit, our cutting-edge solutions are designed for all modes of transportation. Our solutions help transit agencies streamline operations, increase rider safety, and enhance overall mobility of our customer’s fleet.
As new opportunities to streamline transit operations evolve, we continue to improve our solutions through new products and advanced feature sets. This creates a need for frequent upgrades of the delivered solution. With well over 100 customers and more than 1000 virtual servers, this is a formidable task. Another challenge is that our customers consider our solutions “Mission-Critical” and require these updates to happen at times that will minimize the impact on operations. This generally means between 1:00 am – 4:00 am in their local time zone. With customers across 11 time zones, this requires a 24x7 operation.
At first, we managed the upgrade efforts by utilizing the staff we had in our New York and Raleigh NC offices. This required employees to work overnight shifts as well as their daytime hours. It did not take long for us to realize this method would not support the growth we were achieving. We needed to increase staff and adopt a “follow-the-sun” approach. We needed something which would provide us a 24x7 staff across multiple time zones.
This is when we turned to Braves Technologies. We approached their leadership with the idea of utilizing their services to fill our second and third shifts. We spoke about the geographic areas that we wanted to cover as well as the skill sets required. They took the time to listen and understand my challenges.
Through my career I have worked with many consulting companies but none of them recognized my needs as well as Braves. Within days Braves provided me with multiple highly qualified candidates to review. Braves then set up interviews with candidates of my choosing. After selecting the candidates most suited to our needs, Braves took care of all the on-boarding, workspace, and IT requirements to perform their job function. The process couldn’t have been easier.
I am now in my eighth year of the relationship and I have yet to work with a Braves resource that I was unhappy with. And, thanks to Braves I now have resources in Pune, India and Oakland, California and have achieved my goal of 24x7 coverage on the second and third shifts.
If you are looking to supplement your staff across multiple shifts, or just need temporary help on a project, I highly recommend Braves Technology. Their combination of highly talented staff, flexible shifts, and courteous service will ensure your success, simplify the hiring process, and reduce the effort required to achieve your goals.
VP, Infrastructure and Technology Solutions
Siemens is a global powerhouse focusing on the area of electrification, automation, & digitization. One of the world's largest producers of energy-efficient, resource-saving technologies, Siemens is a leading supplier of systems for power generation and transmission as well as medical diagnostics. In Infrastructure and industry solutions, the company plays a pioneering role.
We have used the services of the Braves Technologies remote team in Pune, India since August 2017. It has been an excellent partnership and Braves were able to match our requirements with the right candidates.
Also noteworthy is that we have had the same resources for the past two years which is a good testament to the low attrition rate at Braves. The management at Braves has been very responsive and has provided the right tools and support in a timely manner when requested. Their services are also very reasonable, and it does look like they have a truly mature talent acquisition process. I would not hesitate to recommend Braves Technologies to any prospective client.
GP SCD RNA
Siemens Energy, Inc